But the client rejected this proposal strongly and told her not to waste his time if she doesn't know what he exactly wants.

While some other group members told her to offer both 6m and 5m types, showing the client the difference in price.

In fact, if you have really looked into this matter, you won't give her such suggestions.

Why? Because not all things run in the same direction.

Some of my students have talked with me, hoping to get some e-mail templates regarding business negotiation.

But to be honest, I don't have any so-called e-mail templates. Most of the e-mails are typed by me at random, including those that helped my students on money-collection or order-confirmation.

I keep telling you that you cannot use any so-called e-mail templates to cope with all the similar problems or situation, which is very irresponsible. The products can be different, the specs can be different, the basis of negotiation can be different, etc.

The length of drill pipe is usually by 3m, 6m, or 9m.

Even if we have no ideas about above-mentioned knowledge, we ought to know that this item is usually used in some projects. If the specs are not workable, it cannot be used normally.

I just need 6m items for my project, while you keep recommending me the 5m items, what could I do with them after buying these?

So when could we recommend the clients some of our other products?

1) The recommended items can be used in the current business of the clients.

It's meaningless to recommend the clients some items out of their business range. For example, you recommend the client some outdoor furniture while actually they just focus on the hotel furniture.

2) The recommended items should be related to the current orders.

Don't recommend the clients some items that have nothing to do with the items under discussion.

This will disperse their attention, slow down the negotiation and delay the order, which will give chances to the opponents.

3) The recommended items should be within the current industry.

This will make the clients think that you are not professional at all.

What's more，some clients mostly focus on the point whether their suppliers are manufacturers or not.

4）The price of the recommended items shouldn't be far away from the current products under discussion that similar to them.

Too large distance on prices of similar items will make the clients believe that you will do something on the quality of the products they purchase.

5）The recommended items should be helpful to the business of the clients.

Only when the clients see the benefits in it, will they consider it and move further.