外贸社区
QiuGarlandying
how hard to stay between the boss and the client!

Something boring happened these days.I have no words to my boss and donot know how to reply my client.

The thing happened beyond my imagination and acceptance.The vessel of our goods--leisure shoes will arrive in the port--Hamberger on Jan.8,but we still have not sent the original documents including BL,CERTIFICATE OF ORIGIN,COMMERCIAL INVOICE and PACKING LIST .The reason is boss asks me to delay the date of sending them.Because our client hasnot paid enough to us.For the payment,my boss has discussed with the client .My boss only tells me to delay the date to reply the client's prompting messages.

I can understand the feeling of the client.If he donot get the documents,which will influrence his goods to be received and he will have to pay extra euros .

The documents are on hand of me ,I really hope I could send then to him ,but I can not ,I have to listen to my boss's instructions.

It will take 4 or 5 days to send them to Hungary where the client lives  ,today it is Jan.4,so we can understand my client's anxiety.

I am lack of power to help the client to catch the date of recieving the goods.How sad I am !I have started to think of the way my boss deal with this thing.  If I were him ,I will send them to him due to the long friendship between both of them .They are not belivable enough to each other.

李滋森
They are the person you have to deal with , there is no choice.
2010-02-19 11:09:40
荣朝永
Sometimes white lie is better than the fact.
2010-02-05 16:32:06
cherryxue
It's just the art keep the relationship beween Boss and customer.
2010-01-15 12:59:46
QiuGarlandying
yesterday we got the payment receipt from the client,and my boss asked me to send the documents to the client.I did.But did u know know what happened yesteray morning?The clinet had thought we sent it to him as we had promised it ,so he asked me to tell him the DHL tracking NO.I said to him :The carrier will come to take it at about 6pm this afternoon.He was very angry,and said that I just cheated him as a little child .I still kept the secret ,I couldnot tell him the truth,I bear all the trouble...
2010-01-05 11:11:42
陈勇
Only you received the payment , then you can send them the original documents.
2010-01-05 08:28:47
LiuOlisar
You are a kindly girl, I can understand your idea.
2010-01-04 21:08:24
kenzhu
If you were the boss, maybe you won't think l this way, anyway,your boss has to take the risk of lossing money if you send documentss to your client
2010-01-04 12:17:39
李从媚
In my opinion, your client must pay all payment of goods. Why not? And you can tell your client about it and wait for his advice.
2010-01-04 11:56:25
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