外贸社区
xiecrystal
文雅地跟老外吵了一架
整理邮箱,无意间看到以下邮件:

Dear Ms. Crystal,

Please provide best offer for your tiles  for every two weeks 1 full 20ft container in s a vessel.
I have provided you the measures already so we want to go to every week 5 containers but the first containers must arrive before 15 December 2007. Than every two weeks an arrival.
Please provide you telephone number and all other details.
How we are going to do the payment ?
We work with with Chinese companies since 1982 so we know that we do not do TT etc.
We also want to know what is going to happen with the breakage during the trip. Who is going to pay for that. Because the packing must be good.
I suggest that we pay a part and after reception of the goods, we hold back the damages and pay the rest.
Believe me this will be a good revolving business for you so lets us start with a good mutual basic.
Look to hear to day from you, although I know it is 4 o5 o'clock in the afternoon in China.

Best regards
J. Bolides
“How we are going to do the payment ?
We work with with Chinese companies since 1982 so we know that we do not do TT etc.”看到这句话心里就有点不爽了,知道他的意思是中国公司都不可靠,不能做TT。而且我在外贸论坛上看过有人说荷兰人看不起中国人,这么说来倒是印证了这句话了。但毕竟人家说得那么有诚意,先忍下来,于是有了下面的回复:
。。。。。。
About the payment,I am afraid we couldn't agree with you.Our usual payment term is by T/T,and many customer  even pay the full amount to us before production.Pls. trust us we are a reliable manufacturer.

Have a nice day,too.

Crystal
因为知道成交的可能性微乎其微,而且那天的邮件特别多,结尾这句“Pls. trust us we are a reliable manufactur”也是草草收场,不想多费心思。于是客户回复如下:

Dear Crystal,
Thanks for your message.
Please do accept my apologies if I use the wrong words. But honestly I never heard such a stupid sentence. I      have to trust a Chinese company because they are reliable ? How you would feel if I would say: trust us we are     reliable ? Isn't it stupid. If you cannot accept what we are proposing, let it be. We can buy from other countries or other chinese manufacturers. But please do remember we are working and buying from China since 1982 andone thing you do not do in China is trust a company!!  And by the way we already tried to insure (debit insurance) you company, if it is so trust worthy why we cannot insure it ??

So lets talk business. What do you want ? We are not stupids to sent you money, just as you are not willing to   sent us tiles !! What is the solution ?? So let us not waste time by these discussions, if you provide a solution we will talk further if not, no problem, because your are still far to expensive in comparison with other suppliers in      China.

Warm regards
Bolides
第二天一早打开邮箱就看到了客户以上的回复。“But honestly I never heard such a stupid sentence. I      have to trust a Chinese company because they are reliable ? How you would feel if I would say: trust us we are     reliable ? Isn't it stupid.”STUPID就TTUPID吧,早知道我那么说人家是轻而易举就可以反驳的。但不管客户信不信,现在大家就是做TT的居多,工厂也不愿做信用证,陷阱多,手续多,宁愿少了一定单也不要冒这个险。我做了那么多单,仅凭邮件来回,连电话都不用打就成交且在出货前汇全款的比比皆是。想一想也觉得挺奇怪的,这样要遭遇诈骗应该也很容易吧?但人家老外无所顾忌,起码说明了一点:咱中国人在国际中的信誉度还蛮高的嘛!
“But please do remember we are working and buying from China since 1982 andone thing you do not do in China is trust a company!! ”,看到这句话时真是愤慨无比!我无法容忍一个老外如此看待中国,如此冒犯我们。虽然也可以体会之所以他会这么说,一定是以前曾遭遇到中国的不法商人。但也不能用这种口气这么一杆子打死啊!告诉我同事有这么回事,她居然一点也不激动。我问她,“你真的觉得这样没什么吗?”她居然说:“你就回他说,你爸是DUCK,你妈是CHICK好了。”我狂晕!

我一定要好好教训一下这个老外!很气愤,但我要先把怒气压下来,好好想想要怎么说才让他觉得言之有理,让他觉得我们中国人是很有素质的。于是给了他如下回复:

Dear Bolides,

You have badly offended our country,our company and me.If you think Chinese Co.can not be trusted, then just    produce products by yourself or imported from other countries.Why  have you been importing goods from China     since 1982? If you said anyone who trusted us was stupid,then don't you think that cooperate with a company      that you never trust is ridiculous? Have you even been thinking this problem?

There are illegal merchants in every world,in our country and your country is no exception.You never encounter a   reliable company that's because good companies,good manufacturers like us will never do business with you. So you have to contact with those companies that don't deserve trust.

Crystal

很快收到他的答复:

Dear Ms. Crystal,
Thank you for the great lesson and the high level of English writing and understading. I have         learned a lot today since 1982. We do not NEED trust, any company in the world will get a credit insurance on us, try it. You cannot say that for your firm therefore:

Lots of succes and I hope you and your company can reach the level that they can get a excellent financial record that Insurance companies will rate them as trustworthy.
Again best of luck.
Mr. Bolides
Ms. Xandra Xu(I am Chinese,too)

倒是没想到他会这么大度地,而且是由衷地夸我。有点得意。不过,他也是在尽力显示他的绅士风度,不想输给了我吧。看到最后,居然夫妻俩一起署名,他夫人也是中国人,居然还要告诉我?什么意思?!作为中国人,嫁到国外,却支持丈夫对中国人作出如此评价。看来,她也是从骨子里就看不起自己了。这一次,心平气和地给他回复了一篇更长的,不过那封邮件后来好像被我删了。日后有空再找找看。
何泳
There are illegal merchants in every world,in our country and your country is no exception.You never encounter a reliable company that's because good companies,good manufacturers like us will never do business with you. So you have to contact with those companies that don't deserve trust. 通过这段话,发现你有做外交官的潜力啊,真的很不错啊! 蛮佩服楼主的口才哈 heyong
2009-11-16 03:01:59
xiecrystal
今晚上来,突然想起曾在这里发了一篇文章,只是想不到,竟已有这么多的回复。而且都是这么直接的赞扬。谢谢了! 回复14楼:你分析得有一定道理的。只不过,我们也已无从得知了。 回复36楼:说真的,回复他的邮件,的确费了我一定的时间。但是,当打开邮箱,看到那样嚣张的文字时,那时,第一反应就是忍无可忍。第二反应就是,我要冷静下来,好好地抨击他。而我的回复得来的老外的反应,让我感觉,这时间,花的还是很值。
2008-11-16 00:19:29
王雪华
good
2008-08-05 17:00:05
郭益纲
中国人就是得有一定要有自己的处事方式,别一直被别人牵着走!
2008-08-05 09:54:08
XiongSophia
英语水平很帮,文字很犀利........ wow, really amazing......
2008-07-31 16:30:39
GreenCherry'
支持下
2008-07-30 17:02:12
henrylin
very good.we need business,but we also need dignity.
2008-07-30 13:18:50
马琳
楼住厉害,小弟得多加学习!
2008-07-29 16:19:08
ouyangisis
我的公司现在就遇到了这样的赖皮客人,老板好磨歹磨才争取到80%定金,余款见货后一周内付款,可是我估计多半是肉包子打狗了,没事他都要挑事,更别说有心要吞你货款了
2008-07-29 15:54:08
GuoEllen
好样的!支持!加油!
2008-07-28 17:23:56
SylviaWong
生意归生意,但当我们的人格和自尊,尤其是我们中国人的名誉受损时,我们就要这么做。我们要平等的贸易。 楼主,好样的!如果是我,我也会这么做的。支持你!
2008-07-28 10:58:56
魏政逸
Doing international trading is not easy,specially when you have to endure their attitude!!
2008-07-25 00:33:26
TracyTang
good job
2008-07-23 10:28:58
蔡先生
厉害
2008-07-22 16:35:09
sunalina
真棒。中国就要像这样,不能总是受了欺负还捏着鼻子给他解释这解释那的,真把自己当大爷了。做梦吧
2008-07-16 17:02:42
YaoHenry
As usual, When our customer write an email in this way, I will keep silent. Never email them again. Why we have to waste our time in such matter! let it go. There are no need for us to argue. No meaning.
2008-07-13 22:33:20
guiling
Good job!!
2008-07-05 14:25:20
JACKZHOU
We also have sunh same troublesome business ,and both of us are lucky.
2008-07-04 17:46:52
马后玲
真的不错! 高手真多啊!
2008-07-04 17:21:38
王玲
不错牛好样的
2008-07-03 17:00:20
杨燕
佩服你的能力!
2008-07-03 14:22:56
LynnZhang
回复14# 分析的很有道理。支持! 赞楼主!!!!!
2008-07-01 11:47:21
马莎
要让外国人也仰高头看我们,需要积累,只是时间问题而已,并不是我们自身的问题!!中国加油!!
2008-06-30 15:49:44
夏娜
很厉害,服的五体六投地,o(∩_∩)o...哈哈
2008-06-30 14:39:44
胡海燕
厉害啊,不愧是中国人啊
2008-06-28 11:10:28
Ivyzhang
Well done!
2008-06-25 17:07:03
LewAdam
不错
2008-06-25 15:41:33
吴金英
cool!
2008-06-24 14:41:29
janet
佩服
2008-06-23 11:14:58
张森汉
great,i have also encountered a foreigner who is so unpolite and absurd before.and he was very outrageous.he just like a trash in the dustbin.for this kind of person,we just want to say:please get lost of Chinese Market.
2008-06-21 09:56:46
李湘丽
hahaha
2008-06-16 14:56:20
yangli hua
wonderful ,agree to your point.business is business.but we have our own brief
2008-06-15 09:49:16
liujing
中国人是不好欺负的,哈哈
2008-06-13 13:41:08
黄坤
haha, great . China will be great if everyone of us can contribute even it is little
2008-06-11 13:10:09
王寒依
很不错!
2008-06-10 08:01:07
朱常伟
GREAT,
2008-06-10 01:43:49
zhangxiaoli
厉害哦
2008-06-09 17:47:19
COCO
从这个所谓的老外第一封邮件就可以看出来他是中国人了。外国人的语气和写法不是这样的。好多中国式英文“if you provide a solution we will talk further if not, no problem, because your are still far to expensive in comparison with other suppliers in China. ”IF 。。IF NOT。。呵呵!我们楼主的英文看起来更加外国化,看来那个人的素质和学识不咋D。没读几年书以为自己能说一点英文就当自己是外国人,我1000%敢打包票这个人是中国人!!!!在外资企业做事的中国人!!!!或许可以用另外一种说法,最后邮件署名为Ms. Xandra Xu这个人,跟Mr. Bolides这个假洋鬼子是同一个人。不是所谓的夫人丈夫关系。相信我的分析么?
2008-06-09 11:39:53
王磊
支持下
2008-06-08 17:04:09
张庆
呵呵,好样的!
2008-06-07 17:49:16
陈茹
就应该骂一下
2008-06-06 15:05:27
CynthiaSun
赞一个
2008-06-05 19:28:14
彭Alvin
YOU ARE BEST CHINESE
2008-06-05 08:54:48
yanhe
只能佩服了。
2008-06-04 15:21:51
郭龙
不错
2008-06-04 11:30:58
郭龙
haha
2008-06-04 11:30:45
林秋兰
佩服
2008-06-03 15:33:14
林秋兰
佩服
2008-06-03 15:33:02
孙雪燕
厉害!佩服!
2008-06-03 08:43:08
vanessawang
好样的!让老外知道中国人是不可小看的。
2008-06-03 08:32:53
ZhangMichelle
good job!
2008-06-02 19:45:54
写评论