How are you doing?
I check with my company record and find out you have worked with us on product xxxxx in the year xxx.
It seems we have lost you.
You know we always value our customer's feedback.
Would you kindly tell me what had been done that was unsatisfied to you?
I am looking forward to your complaints.
Best Regards
Dear Mr. xxx
I know that you are in market of rotary compressor in World Importers Net. So now we take this opportunity to introduce ourselves as the professional rotary compressor manufacturer in China.
Our business scope is a/c compressor and condensing units for refrigeration which is range from 1600W to 76000W.
With the goal of customer orientation and competitive prices, Lanhai brand compressor has been selling to global market with the certificates of CCC, CE, RoHS. Well, we will send you our competitive quotation for your reference if you require in next letter. Also, the sample is available for your testing as the first cooperation.
We are confident that we can build long term business relationship and benefit from our cooperation.
Your timely reply is highly appreciated.
Regards,
Anne
很长时间没有和客户联系。
Dear Sir,
This is ...from ...., please forgive me not to contact with you for long time.may everthing well with you.
This time i write to wonder there is any chance for us to make some cooperation, as you told me in your last emal, you have shown great interested in our...., but i am sure what is your further decision.
Anyway, plesea let us keep updated when there is any schedule, we should do our best to asisit with you.
Look forward to your ealry reply soon.
Best regards,
.........
first time you may write as follow:
Dear XXX,
How are you ?Wish everything well with you and your esteemed company !
We are in receipt of your letter dated Aug 10 ,and as requested was expressed you 3 catalogues for our refrigeration goods .We hope they will reach you in bue course and will help you in making your selection .
Wish we will promtoe business as well as friendship!
Best wishes !
no any returns u still may write agian like this:
Dear XXXr,
Good morning! Hope you have got a wonderful weekend!
For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future.
Looking forward to your prompt response,
Thanks and best regards,
Yours Faithfully
If still no any response, you can write another one about one or two month later:
Dear XXX,
How are you? Hope everything is ok with you all along.
Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.
By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.
Thanks and best regards
发短文 
写文章 
提问题 
